During the Covid-19 pandemic, as desperate companies close entirely or lay off significant portions of their panicked workforce, there’s a case to be made that workplace transparency—especially for those whose workplace now involves housemates, pets, and children—is more essential than before. That Public calendar settings can combat inconsistency in online hours, aid in working around crying babies, spotty Wi-Fi, and restless animals, and help set up collaboration. I disagree. Boundaries in work life matter more, not less, now that we are at home without them. One simple way to meaningfully support this is to keep your calendar set to Private.
Scammers are taking advantage of default calendar settings to try to trick users into clicking malicious links. "For the calendar attack, the scammers use a prepared email list to send their fraudulent invitations," says Maria Vergelis, a security researcher at Kaspersky who has been following the method.
People are weird about their calendar settings. I first learned this years ago when a work friend mentioned her calendar was always open, and she required her direct reports to do the same. “Ew, why?” was my thoughtful response. It’s true that some people just love to flaunt what they’re doing at all times. “Check my cal, it’s up to date,” many smugly reply when asked to set up a meeting. Others (me) awkwardly meet the idea of fellow employees knowing what time they have a doctor’s appointment or a child’s swim class with a hyperbolic scowl. Rarely is there a middle ground.
“There’s this assumption that transparency creates more trust, particularly if applied in times of uncertainty,” says Rachel Botsman, the Trust Fellow at Oxford University and author of Who Can You Trust? Every argument I’ve heard in favor of open calendars relied on the transparency argument. If everyone can see what everyone is doing, there’s a degree of accountability. The problem is that this rationale relies on an employee having to prove what they’re working on instead of being inherently trusted to just work on what they were hired to work on.
An open calendar, Botsman adds, “is a really good example of how often people are talking about transparency, but what they’re looking for is some measure of control.”My own experience with calendar openness made me realize it was possible to quickly schedule meetings with someone I worked with and to see how many weekday mornings they took classes at Shadowbox. I also learned who was undergoing fertility tests, having midday drinks with non-colleagues, and making travel plans for vacation time masquerading as working remotely. Having access to this information in the click of a tab created a voyeuristic intimacy with people I knew exclusively in the context of sharing a work table.
“Keeping an open calendar can be a form of status signaling, where people try to show off how busy or important they are,” says Adam Grant, an organizational psychologist at the Wharton School at the University of Pennsylvania and host of the TED podcast WorkLife. “At the organizational level, demanding open calendars is an easy way to make people feel monitored and micromanaged.”