AI Comes to Car Repair, and Body Shop Owners Aren’t Happy

AI Comes to Car Repair, and Body Shop Owners Aren’t Happy

From his perspective, appraisers and claims adjusters, paid by insurance companies, generally want to pay less for repairs than he thinks his shop deserves.“I'd say 99.9 percent of the estimates are incorrect,” says Jeff McDowell, who owns Leslie's Auto Body in Fords, New Jersey.